Can l have my money back please. For 2 weeks doesnt arrive very bad never order again

Very fresh side of quality salmon, plump, moist and delicious. Arrived on stated date,in well insulated packaging and ready to eat. Pleased to find it had already been skinned. Excellent value from a trusted supplier.

I placed a £70+ order to be delivered on the Thursday before Easter (1st time customer). The salmon did not arrive on the nominated delivery day, or the next day, which totally ruined my entertaining plans for Good Friday. The salmon was finally delivered on Saturday morning, when we were out all day. Not surprisingly after 48 hours in a delivery warehouse, then several hours in the sun on a warm spring day, the salmon was rancid!

I sent 3 separate emails to the company, none of which have been replied to - I finally received an automated email this morning informing me that the order will be refunded.

Whilst the delay was probably the fault of DHL, I have received no apology or acknowledgement from Goldstein. It appears that they couldn't care less about customer experience and have no interest in retaining customers. I can't comment on the salmon itself as it went in the bin! Will stick to buying smoked salmon from Pished Fish and fresh salmon from The Fish Society in future

Excellent salmon and efficient delivery

Bought full side for first time, absolutely top class. Definitely buy again...